Navigating DOSH PRisMA 2024:
A Simple Guide for Employers

We take the complexity out of psychosocial health compliance so you can focus on your people. Our expert-led approach helps you transition from basic awareness to full statutory alignment with the Occupational Safety and Health (Amendment) Act 2022. By integrating the Guidelines on Psychosocial Risk Assessment and Management at the Workplace 2024 by the Department of Occupational Safety and Health (DOSH) Malaysia, we provide the tools to identify psychosocial hazards, assess existing controls, and implement data-driven management strategies. Whether you are looking to train your internal team or require a full workplace assessment, we ensure your journey is seamless, professional, and fully HRD Corp claimable.


What is PRisMA?

The DOSH Framework for Workplace Mental Health

PRisMA stands for Psychosocial Risk Assessment and Management at the Workplace. It is a standardised framework created by DOSH Malaysia to help companies identify and manage psychosocial risks professionally. Think of it as a "health check" for your company’s culture and the way work is organised.

Traditional safety focuses on physical hazards, like wet floors. PRisMA focuses on psychosocial hazards, which are the factors that can cause stress, burnout and mental strain. Instead of just asking employees to be "tougher", PRisMA looks at Work Design, treating mental health with the same seriousness as any other safety requirement.

This framework is aligned with ISO 45003:2021, the international standard for psychological health and safety at work. By using these validated tools, PRisMA turns personal feedback into objective data. It shows you exactly where the risks are, giving your organisation a clear, legally sound plan to stay compliant with OSHA 1994.

Why This Matters to Your Organisation

  • Legal Duty (OSHA 1994)

    Section 18B requires mandatory risk assessments. PRisMA is the official framework to satisfy this legal duty.

  • Financial Safety

    Failure to comply is an offence under Section 19, with fines of up to RM500,000.

  • Operational Success

    Fix the root causes of absenteeism and high staff turnover. Healthy teams are more productive and loyal.

  • Audit Readiness

    Ensures your organisation has the specific documentation DOSH officers expect to see.

Roles & Responsibilities

The Client

Under the law, the Employer or Organisation is responsible for initiating the risk assessment. You have the statutory duty to ensure the workplace is safe for everyone.

The Expert

To ensure objectivity, DOSH requires a certified Psychosocial Trained Person (PTP) to lead and verify the assessment process.

What is a PTP?

A Psychosocial Trained Person (PTP) is an individual certified by DOSH Malaysia to manage the PRisMA process. They work with your organisation to:

  • Administer validated screening tools including the LEO26 and EPC23 checklists to measure workplace risk.

  • Analyse psychosocial data to prioritise risks based on the likelihood of environment and occupational exposure.

  • Outline the official Plan of Actions by matching your assessment results with the specific management strategies found in the PRiMA table.

Meet Our
DOSH-Certified PTPs

Adj. Prof. Dr Sangeeta Kaur

Adj. Prof. Dr Sangeeta Kaur

Credentials: Ph.D. in Social Science, M.Counselling

A leading industry expert for HRD Corp with over 20 years of experience in human capital development, and mental and emotional wellbeing. She is a recipient of the 2022 SME Platinum Business Award for OSH Adoption.

Dr Melinda U

Dr Melinda U

Credentials: Ph.D. in Medical Science, M.Counselling

An expert in organisational development and talent management with 25 years of experience in strategic partnerships and consulting. She is a former Employee Assistance Program (EAP) consultant and a certified life and business leadership coach.

The 6-Step PRisMA Management Process

Step 1. Identify Hazards (LEO26)

We use the official LEO26 tool to screen your workplace and determine if psychosocial risk levels are High or Low.

Step 2: Assess Current Practices

If High Risk is detected, your employer representative(s) completes the EPC23 checklist. Our PTP then verifies your existing controls to find safety gaps.

Step 3: Prioritise Risks

We match LEO26 and EPC23 data to rank risks. This ensures you focus resources on the most urgent areas first.

Step 4: Create the Plan of Actions

Using the PRiMA Table, we develop your official Psychosocial Risk Management Plan of Actions across seven key themes.

Step 5: 30-Day Report Delivery

Efficiency is guaranteed. Our PTP submits your full, professional assessment report to management in less than 30 days.

Step 6: Re-evaluate & Recordkeeping

We support you for proper record-keeping for DOSH audits. The law requires a risk re-evaluation every 12 to 24 months to maintain compliance.

Our Psychosocial Solutions

Expert training and holistic implementation

FAQ

Is PRisMA assessment mandatory?

Under Section 18B of OSHA 1994, employers have a legal duty to conduct risk assessments, which includes psychosocial risks.

Are your programmes certified by HRDC?

Yes, our programmes are certified by Human Resource Development Corporation (HRDC).

How often should we assess?

Every 12 to 24 months, or whenever there are significant changes to the workplace structure.

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